Open accountCorporate

Privacy Policy

Ocean Financial Solutions Limited (“We”, “Us” or “Our”) are committed to protecting and respecting your privacy.

As part of Our normal business operation We collect certain personal information from Our clients. This policy sets out the basis on which We process any such personal information that We collect or that you provide to Us. Please read this policy carefully to understand Our practices regarding your personal information.

By visiting www.ocean-forex.com you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (the “Regulation”):

Data Controller
Ocean Financial Solutions Limited,
One Canada Square, Canary Wharf
London, E14 5AB.
Telephone: +44 (0) 20 7183 2026
Email: info@ocean-fs.com

Data Protection Officer
Daniel Swaisland, Ocean Financial Solutions Limited,
One Canada Square, Canary Wharf, London, E14 5AB
Telephone: +44 (0) 20 7183 2026
Email: Daniel.swaisland@ocean-forex.com

You may contact Our Data Protection Officer directly with any enquiries relating to Data Protection.

You have the right to lodge a complaint with your Supervisory Authority. For the purpose of Our processing the lead Supervisory Authority is:

Lead Supervisory Authority
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Telephone: +44 (0) 303 123 1113
Email: casework@ico.org.uk
Website: https://ico.org.uk

We may collect and process the following data about you:

Information you give us:

Information We collect about you:
With each visit to Our sites We may automatically collect the following information:

Information We receive from other sources


We follow the “Implied Consent” basis for processing cookies. The first time you visit Our sites We will inform you of the cookies We use and that by continuing to browse Our sites you are implying your consent for Us to use cookies.

A cookie is a very small text file placed on your computer, that allows Us to distinguish you from other users of Our sites. These cookies help Us to provide you with a good experience when you browse Our sites. We use the following cookies:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which We have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of Our sites.

How We use your information

Information you give to Us. - We will use this information:

Information We collect about you. - We will use this information:

Information We receive from other sources. - We will use this information:

We may combine this information with information you give to Us and information We collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information We receive).

Information We disclose about you

We may share your personal information with any member of Our group, which means Our branches, Our representative offices, Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. Any such sharing will be made in full compliance with the Regulation. We will never sell your personal data without your consent. We may share your information with selected third parties. Where this is necessary, We are required to comply with all aspects of the Regulation. The following are the types of organisations We may share some of your personal information with:

Where We store your personal information

The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Us or for one of Our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. When these transfers are needed, they will be done in full compliance of the Regulation.

All your personal information will be afforded a high level of protection wherever it is processed and no matter whether it is held by Us, or Our contractors or agents.

All information you provide to Us is stored under Our control. Any payment transactions will be encrypted. Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal information, We cannot guarantee the security of your data transmitted to Our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

Should you have particular concerns about a method of data transmission, We will take reasonable steps to provide an alternative method.

Your rights

You may contact Our Data Protection Officer, Daniel.swaisland@ebury.com, to exercise your rights. When exercising your rights We will always inform you of any lawful reason that may require Us to continue processing your data.

You have the right to request from Us information about whether we process your personal information, and ask questions about how We collect, store and process that information.

You have the right to access free information about the personal information We hold about you, whether this is transferred to a third country or international organisation and the associated safeguards.

You have the right to receive any personal data We hold about you in a commonly used and machine-readable format.

Where information We hold is not accurate or is incomplete, you have the right to request We correct such information and We will do so without undue delay.

You have the right to request that We delete any data We process about you, where there the processing is no longer necessary.

Where you have previously provide consent for Our processing of your data, you have the right to remove that consent and for Us to stop processing your data specific to that consent. You also have the right to object to Our processing of your data.

External Sites

Our site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Retaining Your Data

The period for which We will retain your data is dependent upon any statutory retention periods We are required to adhere to as a regulated organisation. After the expiration of that period, personal data shall be securely deleted, as long as it is no longer required for the fulfilment of any contract, initiation of a contract or in relation to other legal proceedings.

Changes to Our Privacy Policy

This policy was last updated on 22nd May 2018. Any changes We may make to Our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to Our privacy policy.